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PRIVACY POLICY
Last updated May 20, 2025
This Privacy Notice
for SNEK AND LADDERS INNOVATIVE PVT. LTD.Mr. Snek )
(
- Visit our
website
at https://mrsnek.com , or any website of ours that links to this Privacy Notice
- Use
Mechanical keyboard accessories and custom keycaps. .Mr. Snek is an e-commerce brand specializing in the design, customization, and sale of mechanical keyboard accessories. Our primary offerings include custom-designed keycaps, spacebars, and other mechanical keyboard components. We enable customers to personalize their products through design uploads, customization tools, and variant selections to suit individual preferences and aesthetic choices. All products are crafted with a focus on quality, durability, and user experience. Mr. Snek operates primarily online.
- Engage with
us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not agree with our
policies and practices, please do not use our Services.
contact@mrsnek.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice,
but you can find out more details about any of these topics by clicking the link following
each key point or by using our table of contents below to find the section you
are looking for.
What
personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about personal
information you disclose to us.
Do we
process any sensitive personal information? Some of the information may be considered
Do we
collect any information from third parties?
How do
we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Learn more about how we process your information.
In
what situations and with which
categories of
How do
we keep your information safe? We have adequate
What
are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Learn more
about your privacy
rights.
How do
you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request
Want to learn
more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect
personal information that you voluntarily provide to us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The personal information
we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
contact preferences
-
usernames
-
passwords
-
billing addresses
-
debit/credit card numbers
Sensitive Information.
Payment
Data. We may collect data necessary to process your payment if you choose to make
purchases, such as your payment instrument number, and the security code associated with your
payment instrument. All payment data is handled and stored by
PhonePe
.
You may find their privacy notice link(s) here:
https://www.cashfree.com/privacypolicy/
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us
of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We
automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.
Like many
businesses, we also collect information through cookies and similar technologies.
The information
we collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such
as the date/time stamps associated with your usage, pages and files viewed, searches, and
other actions you take such as which features you use), device event information (such as
system activity, error reports (sometimes called
'crash dumps' ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used, this
device data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect geolocation data
that tells us your current location (based on your IP address). You can opt out of allowing
us to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not be able
to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We
process your personal information for a variety of reasons, depending on how you interact
with our Services, including:
- To
facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.
- To
deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
- To respond to user inquiries/offer support to
users. We may process your information to respond to your inquiries and
solve any potential issues you might have with the requested service.
- To send administrative information to
you. We may process your information to send you details about our
products and services, changes to our terms and policies, and other similar
information.
- To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We
may process your information when necessary to request feedback and to
contact you about your use of our Services.
- To send you
marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time. For more information, see
WHAT ARE YOUR PRIVACY RIGHTS? ' below.
- To protect our
Services. We may process your information as part
of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To evaluate and improve
our Services, products, marketing, and your
experience. We may process your information
when we believe it is necessary to identify usage
trends, determine the effectiveness of our promotional
campaigns, and to evaluate and improve our Services,
products, marketing, and your experience.
- To identify usage
trends. We may process information about
how you use our Services to better understand how they
are being used so we can improve them.
-
To determine
the effectiveness of our marketing and
promotional campaigns. We may process
your information to better understand how to provide
marketing and promotional campaigns that are most
relevant to you.
-
To comply
with our legal obligations. We may
process your information to comply with our
legal obligations, respond to legal requests,
and exercise, establish, or defend our legal
rights.
Vendors,
Consultants, and Other Third-Party Service
Providers. We may share your data
with third-party vendors, service providers,
contractors, or agents (
) who perform services for us or on our
behalf and require access to such information to
do that work.
We have contracts in place with our third
parties, which are designed to help safeguard
your personal information. This means that they
cannot do anything with your personal
information unless we have instructed them to do
it. They will also not share your personal
information with any
The
-
Sales & Marketing Tools
-
Payment Processors
- Order
Fulfilment Service Providers
-
Retargeting Platforms
-
Website Hosting Service Providers
-
User Account Registration & Authentication Services
-
Communication & Collaboration Tools
-
Data Storage Service Providers
-
Data Analytics Services
-
Cloud Computing Services
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We
may use cookies and
similar tracking
technologies (like web
beacons and pixels) to
gather information when
you interact with our
Services. Some online
tracking technologies
help us maintain the
security of our Services
and your account
, prevent crashes,
fix bugs, save your
preferences, and assist
with basic site
functions.
We
also permit third
parties and service
providers to use online
tracking technologies on
our Services for
analytics and
advertising, including
to help manage and
display advertisements,
to tailor advertisements
to your interests, or to
send abandoned shopping
cart reminders
(depending on your
communication
preferences). The third
parties and service
providers use their
technology to provide
advertising about
products and services
tailored to your
interests which may
appear either on our
Services or on other
websites.
Specific
information about how we
use such technologies
and how you can refuse
certain cookies is set
out in our Cookie
Notice
.
analyse
the use of the
Services.
To opt out of being
tracked by Google Analytics
across the Services, visit
https://tools.google.com/dlpage/gaoptout.
For more information
on the privacy practices of
Google, please visit the
Google
Privacy & Terms
page.
Google Analytics
We may share your information with Google Analytics to track and5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary toWe
will only keep your
personal information for
as long as it is
necessary for the
purposes set out in this
Privacy Notice, unless a
longer retention period
is required or permitted
by law (such as tax,
accounting, or other
legal requirements).
No purpose in
this notice will require
us keeping your personal
information for longer
than
the period of time
in which users have an
account with us
.
When
we have no ongoing
legitimate business need
to process your personal
information, we will
either delete or
anonymise
such information,
or, if this is not
possible (for example,
because your personal
information has been
stored in backup
archives), then we will
securely store your
personal information and
isolate it from any
further processing until
deletion is
possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system ofWe
have implemented
appropriate and
reasonable technical and
organisational
security measures
designed to protect the
security of any personal
information we process.
However, despite our
safeguards and efforts
to secure your
information, no
electronic transmission
over the Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee
that hackers,
cybercriminals, or other
unauthorised
third parties
will not be able to
defeat our security and
improperly collect,
access, steal, or modify
your information.
Although we will do our
best to protect your
personal information,
transmission of personal
information to and from
our Services is at your
own risk. You should
only access the Services
within a secure
environment.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:Withdrawing
your
consent:
If we are relying on
your consent to process
your personal
information,
which may be
express and/or implied
consent depending on the
applicable law,
you have the
right to withdraw your
consent at any time. You
can withdraw your
consent at any time by
contacting us by using
the contact details
provided in the section
'
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
'
below
.
However,
please note that this will
not affect the lawfulness of
the processing before its
withdrawal nor,
when applicable law
allows,
will it affect the
processing of your personal
information conducted in
reliance on lawful
processing grounds other
than consent.
Opting
out of marketing and
promotional
communications: You
can unsubscribe from our
marketing and promotional
communications at any time
by
clicking on the
unsubscribe link in the
emails that we send,
replying
'STOP' or
'UNSUBSCRIBE'
to the SMS messages
that we send,
or by contacting us
using the details provided
in the section
'
HOW
CAN YOU CONTACT US ABOUT
THIS
NOTICE?
'
below. You will then
be removed from the
marketing lists. However, we
may still communicate with
you — for example, to send
you service-related messages
that are necessary for the
administration and use of
your account, to respond to
service requests, or for
other non-marketing
purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon
your request to terminate
your account, we will
deactivate or delete your
account and information from
our active databases.
However, we may retain some
information in our files to
prevent fraud, troubleshoot
problems, assist with any
investigations, enforce our
legal terms and/or comply
with applicable legal
requirements.
Cookies
and similar
technologies:
Most Web browsers are
set to accept cookies by
default. If you prefer,
you can usually choose
to set your browser to
remove cookies and to
reject cookies. If you
choose to remove cookies
or reject cookies, this
could affect certain
features or services of
our Services.
If
you have questions or
comments about your privacy
rights, you may email us at
contact@mrsnek.com
.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (9. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We
may update this Privacy
Notice from time to
time. The updated
version will be
indicated by an updated
'Revised'
date at the top
of this Privacy Notice.
If we make material
changes to this Privacy
Notice, we may notify
you either by
prominently posting a
notice of such changes
or by directly sending
you a notification. We
encourage you to review
this Privacy Notice
frequently to be
informed of how we are
protecting your
information.